Jubilee Pool commended by leading quality scheme

Quest - UK Quality Scheme for Sport and Leisure : Logo

Jubilee Pool, Penzance has passed a tough assessment by Sport England’s leading national quality scheme, Quest.

Quest is the best-known improvement programme within the leisure industry and its rigorous assessments challenge even the very best leisure centres in the UK.

In order to achieve Quest Entry, Jubilee Pool had a one-day assessment across core areas of operation, as well as a mystery visit.

Nicola Murdoch, Business Manager said: “This is a fantastic achievement and a real team effort. Quest is much more than a tick-box exercise; it is an ongoing programme to improve our facility for both staff and customers, and a great way to demonstrate our achievements.”

Quest’s operations director, Caroline Constantine, said: “By meeting Quest’s high standards, Jubilee Pool has shown its commitment to providing quality facilities and service to its customers. The new Quest standards are more demanding and challenging for the management team and staff, and it is now much more of an achievement to succeed in Quest at any level. In these tough economic times it is more important than ever that local leisure facilities can demonstrate their value, and Quest helps them do just that.”

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