Entry Requirements & Useful Information

Useful information

Our facilities (much of which were built in the 1930s) have been adapted for improved accessibility to enable those with additional access needs to enjoy our lido. We have ramped access into the premises from the western side entrance near the café for wheelchairs, scooters, prams, and buggies. The ramp access continues down to the poolside and into our geothermal pool.  The main pool has a hoist* to help those with mobility issues into and out of the water. 

We have a disabled changing room with a toilet on poolside and a disabled toilet in the café. 

Please just ask one of our staff if you’d like to use this and they can help.  

If you would like help planning your trip and or have more questions about accessibility, please call us on 01736 369224 or email contact@jubileepool.co.uk.

* Unfortunately our hoist is currently unavailable.  Please email us in advance of your visit to discuss any accessibility requirements.  It will be back in action very soon!

A large seawater pool holding approximately 5 million litres of water that fills on high tides allows you to enjoy cold water swimming in a sheltered pool. It usually sits a couple of degrees warmer than the seawater temperature. Our main pool sessions are a half-day ticket split into a morning or an afternoon session. You can also upgrade your ticket to a whole day ticket if you wish. The kids pool is 0.6cm deep – perfect for little swimmers.

The pool may be roped off at times to help us reduce lifeguard costs and enable us to still open our main pool during quieter sessions.

The geothermal pool is a naturally heated sea pool that reaches temperatures of up to 28-30 degrees. Access to the main pool is included in your ticket price. Booking in advance isn’t essential but is strongly advised to avoid disappointment. Under 16’s are not permitted in the adult-only sessions. There is no lower age limit. 

Enjoy your coffee with breathtaking panoramic views of our iconic Art Deco lido and Mounts Bay, there is plenty of space on our top terrace, and dogs are welcome too!

The café is open indoors, outdoors, and for takeaway. There is no need to book. 

Dogs are welcome on our café terrace but for hygiene and water safety reasons are not allowed on poolside except for on our designated ‘Dog Day’.  

Guide dogs are welcome at all times.

Please do not leave dogs unattended.

Ensure you consider our strict supervision ratios before making a group booking. 

If you are booking for a school, these visits have specific nationwide guidance about supervision ratios depending on if you are a primary of secondary school and the students’ swimming abilities. We will also arrange sufficient lifeguard cover for your visit in advance as well as a specific schools discount scheme. 

Please email contact@jubileepool.co.uk to discuss your group booking or school visit needs.

You can find of our 2024 ticket prices here.

Details of the concession rates we offer can be found here

Entry Requirements

For your safety, we have strict adult to child supervision ratios in line with national guidance. Please bring enough adults per child when you visit to keep them safe:

AgeSupervision Level
Under 31 adult: 1 child(in the water)
3-7 years1 adult: 2 children(in the water)
8-11 years1 adult: 4 children(water/poolside)

All children under 12 must be accompanied by a responsible person of at least 16 years who is their parent/guardian.

Ratios will be proactively checked by our ticket kiosk staff and lifeguards on entrance and on poolside.  Ratios remain unchanged during fun sessions or events. 

We require all children under 5 that ordinarily wear nappies wear both a swim nappy and a ‘neo nappy’ to enter any of our pools. Failure to do so will mean entry to the pools will be refused. 

The sauna is only accessible to those aged 16 and above. 

Photography is allowed poolside but not under-water, in the toilets, showers or changing areas.  Please be mindful of others when taking photos and if you’re a professional photographer, permission must be sought from our ticket kiosk.

We don’t accept any liability for loss or damage of personal possessions within the pool area. We recommend leaving valuables in a safe place before your visit.

We would advise that you speak to your doctor before swimming if you have any conditions that may affect your swimming ability, or for those wanting to swim in our geothermal pool, your reaction to heat. Our main pool is filled with sea water which is usually just above external sea temperatures. Our geothermal pool is heated to around 28 – 30 degrees.

In line with NHS guidance, we don’t advise pregnant women to bathe in the geothermal pool. Pregnancy does not affect admissions to the main pool.

If you suffer from epilepsy, then you should seek guidance from a doctor before swimming. If you have been seizure free for 1 year and your symptoms are controlled by medication, then we recommend swimming with a friend or someone aware of your condition. It would still be advised to seek advice from a doctor prior to swimming.

We will refuse entry if you appear under the influence of alcohol or drugs. If you are on prescribed medication then you should consult your doctor before swimming.