Accessibility

Our facilities (much of which was built in the 1930s) have been adapted for improved accessibility to enable those with additional access needs to enjoy our lido.

• We have ramped access into the premises from the western side entrance near the café for wheelchairs, scooters, prams and buggies.

• Our ticket kiosk and café servery area have accessible tills for those in wheelchairs. 
• We have a accessible toilet in our café and a specific accessible toilet, shower and changing room on poolside. 

• We have ramped access to the poolside. 
• Our geothermal pool has a ramp straight into the water and we have an aquatic wheelchair available to anyone with mobility issues to enable access to this pool. Please just ask one of our staff if you’d like to use this and they can help.

• Our main pool has a hoist* to help those with mobility issues into and out of the water.  Please just ask one of our staff if you’d like to use this and they can help.
• All of our staff are trained in equal opportunities, disability and mental health awareness.   We welcome all of the community to the pool and ensure it is accessible and friendly.  

Further improvements to our disabled changing room have made during our changing room upgrades.

We offer a concession rate for those with specific health care access needs and free swimming for carers if their assistance is required for swimming. 

If you would like help planning your trip and or have more questions about accessibility, please call us on 01736 369224 or email contact@jubileepool.co.uk.

* unfortunately our hoist is currently out of action.  We are working to rectify this as soon as possible.  Please contact us if  you have any access needs.