Accessibility

Our facilities (much of which was built in the 1930s) have been adapted for improved accessibility to enable those with additional access needs to enjoy our lido.

• We have ramped access into the premises from the western side entrance near the café for wheelchairs, scooters, prams and buggies.

• Our new ticket kiosk and café servery area have accessible tills for those in wheelchairs. 
• We have a disabled toilet in our café and a specific disabled toilet, shower and changing room on poolside. 

• We have ramped access to the poolside. 
• Our geothermal pool has a ramp straight into the water.

• Our main pool has a hoist to help those with mobility issues into and out of the water.  Please just ask one of our staff if you’d like to use this and they can help.
• All of our staff are trained in equal opportunities, disability and mental health awareness.   We welcome all of the community to the pool and ensure it is accessible and friendly.  

Further improvements to our disabled changing room will be made during our changing room upgrades for geothermal in November.

We offer a concession rate for those with specific health care access needs and free swimming for carers if their assistance is required for swimming. 

If you would like help planning your trip and or have more questions about accessibility, please call us on 01736 369224 or email contact@jubileepool.co.uk.