Geothermal Pool Opens 1st September 2020

We are delighted to announce that our Geothermal Pool will opening to the general public on Tuesday 1st September 2020.  The Geothermal Pool has been a long time in the making, but all the work is now complete and we are so excited to finally invite you to come and enjoy the very first pool of its kind in the UK.
Relax for an hour in our 30-35 degree natural salt water pool, heated by our very own geothermal well.   All ages are welcome!  The pool is fully accessible, please let us know at the time of booking if you need any assistance accessing the pool.
Tickets go on sale on our website at noon on Tuesday 25th August.  If you are a Cornwall or Penzance Town Council Parish resident there are significant discounts off the ticket price available to you (proof of eligibility is required).  Annual Members are entitled to a further 10% off the discounted ticket price.
The Geothermal Pool will be open Tuesday – Sunday, see the timetable below for session times and details.  In line with current government and industry guidelines, we are limited to 15 people in the geothermal pool per session so tickets are likely to be in high demand.

Timetable Notes:

  • Adult only sessions are for those aged 16+
  • All ages sessions, infants must wear swim nappies and our supervision ratios must be adhered to
  • Sessions are initially available to book until the end of October 2020

Reopening on Saturday 25th July 2020

Jubilee Pool will be once again opening its gates to the public on Saturday 25th July 2020.  Capacity in the pool has been significantly reduced, and various measures have been put in place to ensure the safety of our staff and customers but the team is absolutely delighted to be welcoming swimmers back to our beautiful lido.

Customers will have to book swims in advance, either online or over the phone.  Swim sessions will be an hour long, and there will be five sessions in a day (weather permitting) with a maximum of 150 people per session.

Whilst there will be limited access to changing rooms and toilets, swimmers will be asked to arrive ‘beach ready’ to maximise swim time and to minimise the use of the changing rooms.

The Pool will be open Tuesday to Sunday until the end of September. Tickets will be available to book from Wednesday 22nd July 2020.

Full details of our ‘new normal’, our 2020 prices and how to book are available on our website. The geothermal pool is nearing completion and will be open by the end of August. We will also be offering Yoga classes twice a week on the Terrace from Tuesday 28th July.

The Café is operating as an outdoor seating venue only for the time being and will be open each day the pool is open. As a thank you we are offering free swims for Key Workers (and their families) on Friday 24th July – these sessions must be booked via our website. Following a request for help from the local community, a group of volunteers are helping the Jubilee Pool team to prepare the pool for reopening on Tuesday 21st July.

Interim Chief Operations Officer Nicola Murdoch said ‘we like many other businesses in the hospitality, tourism & leisure sector have found the past four months incredibly challenging.  We’ve been working really hard behind the scenes to get everything in place to enable us to safely reopen and we can’t wait to welcome people back on Saturday’.

Susan Stuart, Chair of Directors said ‘we are so excited to be opening our gates again and although it’s going to be a rather different season, we are ready to welcome local people and visitors alike to swim, eat, drink and enjoy themselves’.

An update from our Interim COO, Nicola Murdoch

We are delighted that outdoor pools have been given the green light to reopen from Saturday 11th July.

However, it’s not as simple as just reopening the pool gates on Saturday. We have an awful lot of work to do to get everything in place to keep you and us safe before we can reopen.

Since lockdown began, almost our entire operational team has been furloughed. Remaining staff have been developing systems and procedures designed to keep our customers and staff safe when we do reopen, but the implementation of these plans requires a lot of work to be done once we are able to unfurlough the pool team. We have now reached that point and will be putting the plan into action over the next two weeks.

Inevitably, things at the pool will be very different this summer. There are a number of requirements set by the Government we need to adhere to including of course the strict social distancing guidelines.

We are looking forward to opening as soon as possible and will be back in touch with a date very soon.

Further updates will be posted on our website and social media channels.

Jubilee Pool Cafe Re-opens for Takeaways

Jubilee Pool Cafe will be reopening for takeaways on Thursday 18th June 2020. 

The cafe will operate on Thursday, Friday and Saturday evenings (4 – 9pm) for a one month trial period.  Delicious themed menus have been put together for this new venture, and we hope it will be a huge success. 

Full details and the menu will be launched on Monday 15th June. 

Jubilee Pool Celebrates 85 Years

Jubilee Pool celebrates its 85th birthday on 31st May 2020.  Instead of throwing a party at the pool to celebrate its 85th birthday the team at Jubilee Pool ran an online t-shirt design competition to mark the occasion.  Entrants were asked to create a design which celebrated the pools birthday with the only specifications being their design had to include a swimmer and a reference to the anniversary.

Dozens of beautiful, creative designs were submitted by people of all ages, the youngest entrant being just 7 years old! The winning design was selected by the Pool’s Chair of Directors (Susan Stuart), Interim Chief Operating Officer (Nicola Murdoch) and the Jubilee Pool Stories Project Team.

The decision was unanimous, with Ella Tattersall’s design selected as the winning entry.  Ella, 19,  said ‘I am so happy to have won the Jubilee Pool competition as I have grown up at the pool which makes it one of my favourite places as it holds some of my best childhood summer memories. The swimmer in the image is also very special as she is inspired by Julia Rescorla who was an inspiring local swimming teacher that dedicated her life to helping people feel safe in the water and encouraging them to love it as much as she did’.

Ella’s design will be printed onto special commemorative t-shirts which can be purchased via Jubilee Pool’s website from early June.  Jubilee Pool £2 from every t-shirt sale to the CTIPA Food Bank in Penzance.

In the run up to their anniversary Jubilee Pool has been sharing some of the wonderful photographs and films that have been collected and digitised by the Jubilee Pool Stories Project.  The project has created an extensive online archive which currently includes hundreds of photos spanning from pre-Jubilee Pool to present day. The project is funded by The National Lottery Heritage Fund, Arts Council England, The Tanner Trust and Falmouth University.  View the archive here.

Susan Stuart, Chair of Directors said ‘It’s sad that we can’t celebrate on our lovely lido’s actual birthday but rest assured when we’re able to, we will have a great birthday bash and an official celebration of the new geothermal pool’.

Nicola Murdoch, Interim Chief Operating Officer at Jubilee Pool said ‘we hope to open at some stage this year, albeit with limited capacity, but we are awaiting further detailed government guidance regarding swimming pools before we are able to announce a timeline for this.  Keep checking our website and social media for updates’.

Closure Update – May 2020

Since we were last in touch, we have been working hard to determine our short to medium term prospects and identify what we can do to help mitigate the impact of this period of unprecedented uncertainty.

In common with the whole hospitality/leisure sector, our business is seasonal and heavily dependent upon summer tourism. About the only thing which is clear at the moment is that whatever summer 2020 turns out to be, it’s not going to be anything like we expected!

For the time being, our primary aim is to ensure that Jubilee Pool survives this crisis and comes out of it ready for another 85 years serving local people and visitors.  You invested to create that and it is our duty to protect it and keep it fit for purpose.

Having said that, we also want to get back to business as soon as we are able, as long as it’s safe to do so.  We have been exploring all options and are cautiously optimistic that we will be able to offer some limited opening of either or both the pool facilities and café during the course of this summer. Right now, what that will be remains to be resolved pending Government guidance and advice.

The biggest challenge is finances. Having suffered the impact of last year’s delays to the geothermal launch, our resources were already depleted. However, having benefited from the Government’s Small Business Rate Relief and Staff Retention (furloughing) Scheme and with the support of our funders, we remain optimistic that we will be able to emerge relatively unscathed as we progress towards the “new normal”.  

On a more positive note, the capital project is nearing completion with the geo-pool power scheduled for a mid-July switch on……ready and waiting for the day we can open the gates again!

As ever, the team at Jubilee Pool has worked incredibly hard over the past weeks and demonstrated commendable commitment. 

Closure Update – 19th March 2020

Just before last Christmas, we reflected back on 2019 as a year of mixed fortunes and looked forward to a more positive 2020.

Not too far into the New Year, we find ourselves in a situation of unprecedented uncertainty. The Coronavirus pandemic is going to wreak a massive impact on the whole leisure and hospitality sector, including Jubilee Pool and, there is no visibility on how long that’s going to last.

As previously announced, we’ve had to take a decision to close down all our current activities and will now remain closed until we have clear advice that it is prudent and safe to re-open. Our plans to open over the next two bank holiday weekends with a launch of the new geothermal facilities around Whitsun are now on hold.  

We are currently establishing our eligibility to access the financial support pledged by Government for small businesses and the hospitality sector. We hope that this will enable us to retain our core staff team who will be vital to ensure that, as soon as the time comes, we are ready and prepared to open.

The work to complete the capital project, including the power upgrade will carry on whilst Jubilee Pool is closed and the contractors have told us that they remain on target time-wise.

The Jubilee Pool team will continue to build for the future and we’re all looking forward to the day we can open the gates again!

SITE CLOSURE – 17th March 2020

Following the Governments advice on Monday 16th March, it is with a heavy heart that we’ve had to make the incredibly tough decision to close Jubilee Pool & Jubilee Pool Cafe with immediate effect until such time as its deemed wise to reopen.

At this unprecedented time, the safety and wellbeing of our customers and staff remain our priority during the Coronavirus (COVID-19) pandemic.

We want to thank our incredible team for their understanding and our customers and the West Cornwall community for their continued support.

Please check our website and social media channels for further updates.

Geothermal Update – 9th October 2019

We have decided to move the launch of our geothermal facilities to Spring next year. It had been hoped that we could launch this winter but the power upgrade we need to get that done won’t be in place and we’ve also become increasingly worried about the business risks of a winter launch.

Most of the building work is now nearing completion and although we won’t have the geothermal pool up and running, we’re putting together an exciting programme for the winter. The pool will open on selected weekends for activities and events. From the end of October, the new community space and treatment rooms will be offering exercise and cultural classes, massages and therapies as well as art and craft activities. The community space will also be used to house Jubilee Pool’s heritage exhibition. The café will remain open 5 days/week throughout the winter with lots of “specials” and some exciting events. Information on the winter programme will be available over the next couple of weeks as the plans are finalised.

Susan Stuart, Chair of our Board of Directors for the pool commented: “We remain excited and optimistic regarding the long term prospects for Jubilee Pool and look forward to seeing the new geothermal facilities up and running next year. We’re investing in a major capital project which will create a step change for Jubilee Pool and secure long term financial sustainability.  It’s also a regeneration project which will bring benefits for the community and economy of Penzance and the local area. The construction programme is now well advanced, the geo-pool is in place and the Café and Community Space on the Top Terrace completed and operational.

As a Board, we are very mindful that we receive public funding, are custodians of funds contributed by shareholders, grant funders and lenders. As such, we think it’s important to take a prudent stance on delivering our business plan and seek to minimise risk. In the light of that, we have taken a decision to defer our planned winter launch of the geothermal project until spring 2020.

The rationale is two-fold. Firstly, it is apparent that the power upgrade required for the geothermal launch cannot be delivered in time and it would be an imprudent use of funds to gear up the organisation and recruit more permanent staff for the geothermal facilities as previously planned. Secondly, we had already been looking at the considerable risks associated with a launch at the dead of winter. We came to the conclusion that whilst there’s no doubt that the launch would attract a lot of interest, the remainder of the winter would be far from predictable and arguably represent an unjustifiable risk to the business. We are now in the process of producing a revised business plan for the remaining months of this financial year and our initial review indicates that we can deliver on budget.

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Sorry, we're closing at 3 today due to bad weather

We aim to be open as usual over the weekend, however times may vary in the adverse weather. We will update this page with any further changes. 

The pool is closed for cleaning today, Monday August 5th

We’re closed for swimming every other Monday for essential cleaning & maintenance. Check our planned closures section for dates.