Privacy Policy

WHO WE ARE

YOUR PERSONAL DATA

So we can deliver an effective service,
at times we need to collect and use your personal data. This notice
outlines the types of data we use, and how and why we will use it:

as per the Information Commissioner’s guidance, we will review your consent at least every two years

Automated Processing

We do not carry out any automated processing to drive automated decisions.

Cookies

You can read about how we use cookies on our cookies page.

Your rights

Whilst we are holding or processing your personal data, you have the following rights:

1. Right of access – you have the right to request a copy of the information that we hold about you.
2. Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
3. Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be deleted.
4. Right to restriction of processing –
   where certain conditions apply you have a right to restrict the
   processing of your personal data.
5. Right of portability – you have the right to have the data we hold about you transferred to another organisation.
6. Right to object – you have the right to object to certain types of processing such as direct marketing.
7. Right to object to automated
   processing, including profiling – you also have the right to be subject
   to the legal effects of automated processing or profiling.
8. Right to judicial review: in the event
   that we refuse your request under rights of access, we will provide you
   with a reason as to why. If you are not satisfied with this you have
   the right to complain to the relevant supervisory authority (see Complaints)
9. Where you have consented to processing of your personal data, you have the right to remove this consent at any time

You can exercise these rights at any time by contacting the appropriate individual under ‘Key Contacts’.

Disclosure

In most instances, we will not disclose your personal data to third parties without your consent. However, we have the following third party agreements in place:

• We use Digitickets to handle online bookings

Some of the organisations we share information with are based in third countries (countries sitting outside of the European Economic Area), and there are appropriate safeguards in place to protect your personal data:

Key Contacts

Our Data Protection Officer and our Data Protection Representative are responsible for helping ensure we treat your personal data appropriately.

Data Protection Representative (for general enquiries)        

• Nicola Murdoch 
• contact@jubileepool.co.uk

Complaints

If you feel you need to make a complaint about how we are processing your personal data, you can contact the Information Commissioner’s Office as the relevant supervisory authority. You can do so through the following means:

• Website – https://ico.org.uk/concerns/handling/
• Helpline – 0303 123 1113
• Email – casework@ico.org.uk-
• Post – Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Website Links

Please note that clicking on to links on our website may result in you transferring to another website, where data privacy practices may be different to that of Jubilee Pool. Visitors should review the other websites’ privacy policies, as we have no control over what happens to information that is submitted to or collected by these third parties.

Website Disclaimer

Whilst Jubilee Pool use reasonable care in publishing the information found on this website, it is provided purely for information and you should not rely upon it without seeking further guidance and making independent enquiries.

Jubilee Pool give no warranty over the completeness, accuracy, currency, adequacy, suitability or functionality of this website, or of the information it contains nor makes any such warranty in respect of any information carried on any website operated by a third party which may be accessed from this website, nor that the information on this or any third party website has in any way been verified by Jubilee Pool.

Jubilee Pool give no guarantee of the continued existence or availability of any appointment advertised on this site. By using this website you assume the risk that the information on this website may be incomplete, inaccurate, out of date or may not meet your requirements.

This website was created in England. Any interpretation of its content, claims or disputes (of whatever nature and not limited to contractual issues) shall be subject to the exclusive jurisdiction of the English Courts under English law.

Copyright Notice

All information incorporated within this website is © of Jubilee Pool Penzance Ltd 2024.

This website has been created for and on behalf of Jubilee Pool Penzance Ltd.

Unauthorised use of Jubilee Pool’s trademarks, trade names and logos is prohibited.