Concessions & Discounts

We provide concession rates on swimming for those with low incomes or with specific health needs and discounts for local residents.

Income Based Concessions

We ask you bring some paperwork when you visit in order for us to apply this discount to your entry ticket price.  This may include paperwork or ID cards that show you are receiving:

  • Universal Credit
  • Working Tax Credit
  • Income Support
  • Job Seeker’s Allowance (JSA)
  • Income based housing benefit
  • Council Tax Benefit
  • Employment Support Allowance
  • Local Housing Allowance
  • Over 80’s Pension Credit

 

OR are a full time student (NUS card or ID card/letter)

 

AGE BASED CONCESSIONS

As retirement ages are changing, we do not offer a purely age based discount for those over 65 years, but hope you agree that our standard entry prices are very good value already.  Full priced ticket sales help us offer the concessions above to those with low incomes or health-based needs. 

Health Based Concessions

For health based concessions, as there is no longer a ‘register’ for disability we will consider this on a case by case basis, whilst trying to establish your needs a sensitively as possible.  Evidence we may ask for may include paperwork to show you:

  • are a Blue Badge holder
  • receive Personal Independence Payments (PIP)
  • receive Disability Living Allowance (DLA)
  • have a visual impairment
  • have a hearing impairment
  • have epilepsy
  • receive Attendance Allowance or Employment & Support Allowance (ESA)
  • receive War Pensioner’s Mobility Supplement
  • receive War or Service Disablement Pension for 80% or more disability
  • buy or lease a vehicle through the Motability scheme
 
If you require a carer to assist you when in the water, then your carer will receive FREE entry. 

PZ Residents' DISCOUNT

Penzance residents who reside in the Penzance Town Council area also get up to 20% off standard main pool ticket prices.  You need to reside within this town council area to qualify for the discount since the council subsidises your ticket.  Please just bring along proof of address e.g. a bill or driving license to claim the Penzance Residents’ Discount. 

Cornwall Residents' DISCOUNT

Cornwall residents get a significant discount (almost 44%) off Geothermal Pool entry prices.  You need to permanently reside in Cornwall to qualify for the discount.  Please bring along proof of address e.g. a bill or driving license to claim the Cornwall Residents’ Discount. 

Customer Announcement

POOL & CAFÉ REOPEN
WEDNESDAY 2nd DECEMBER

Following the Government announcement today that Cornwall will be in tier 1 we are pleased to announce that the Geo Pool and Café will be open from Wednesday 2nd December. Tickets for the geo pool will go on sale at 12 noon on 30th November and advance booking is essential. We are again working on a reduced capacity, so we expect the sessions to sell out quickly so be ready on Monday to avoid disappointment. We can’t wait to see you all again!

Richard James

Interim Business Manager

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Sorry, we're closing at 3 today due to bad weather

We aim to be open as usual over the weekend, however times may vary in the adverse weather. We will update this page with any further changes. 

The pool is closed for cleaning today, Monday August 5th

We’re closed for swimming every other Monday for essential cleaning & maintenance. Check our planned closures section for dates.